POLICIES AT F1 JACKETS
Service as It Should Be
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
SHIPPING AND DELIVERY
What You Need to Know
Orders are shipped out directly from our warehouse. Due to the popularity of our offers, all orders are processed & shipped anywhere between the same day or within 7 business days of you placing the order depending on your location and fastest available service.
The typical delivery time frame is between 1-4 weeks.
RETURNS AND REFUNDS
How It Works
We have a 2o-day return policy, which means you have 20 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at email@example.com.
It is very important to note that we only accept refunds due to damaged/defective goods. We DO NOT accept refunds after an order has been completed, only if those goods are defective- we are a small company and are unable to issue refunds to customers who choose later down the line to cancel their order after items have shipped.
Unfortunately, we cannot accept returns on sale items or size changes.